Privacy Policy

1. Introduction

Welcome to Siltawi Workshop Platform ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using the Siltawi Workshop Platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Apply for workshop programmes
• Fill out forms or surveys
• Contact our support team
• Participate in community discussions

This information may include: name, email address, phone number, educational background, resume/CV, portfolio links, and payment information.

2.2 Automatically Collected Information

We automatically collect certain information when you visit our platform, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring websites and search terms
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our workshop platform services
• Process your applications and enrollments
• Communicate with you about programmes and updates
• Process payments and prevent fraud
• Improve our platform and user experience
• Send marketing communications (with your consent)
• Comply with legal obligations
• Provide customer support and respond to inquiries

4. Information Sharing and Disclosure

We may share your information with:

• Programme Instructors and Mentors: To facilitate your learning experience
• Service Providers: Third-party companies that help us operate our platform
• Payment Processors: To process your payments securely
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@siltawi.et

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

8. Children's Privacy

Our platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: